Mahindra & Mahindra—Deputy Manager- PET

Job description

Description: Responsibilities & Key Deliverables Basic Knowledge of Vehicle / Engine manufacturing Process and its systems. Responsible for ensuring customer centricity by responding to various product complaints and taking corrective and preventive actions. Smooth launching of defect free products. To resolve the customer complaint at minimum possible time achieved by field, in order to attain good customer satisfaction. To find out cost effective solution for the field concerns. To create a conducive environment for safe and engaged working. Stand ardization: Recommend and Implement stand ardized elements through detailed analysis for productivity improvement and cost control. Release the engineering change notice. Implement design changes. Monitoring progress of concern resolution. updating engineering Documents and Stand ards. Ensuring control of engineering documents. Preparation of BOM, DFMEA, DVP before the release of design. Measurement system knowledge. Data processing Knowledge - ability to extrapolate and predict the failures. Horizontal deployments, Cross learnings in all plants. Root cause analysis and action planning for field issues. Concern based supplier audits Preferred Industries Manufacturing Education Qualification Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Production; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Production; Bachelors of Technology General Experience Diploma - Mech/Production/Automobile - 10 to 12 yrs.BE. - Mech/Production/Automobile- 5-8 yrs Critical Experience System Generated Core Skills Analytical Thinking Communication Skills Customer Support Product Knowledge -Vehicle System Product Knowledge - Engine System Failure Mode and Effects Analysis (FMEA) Interpersonal Skills ISO TS 16949 - Quality Management Quality Management Negotiation Presentation Skills Process Knowledge - Manufacturing Customer Experience Customer Analysis Customer Centricity Product Complaints Customer Complaints Management Customer Satisfaction Cost Optimization Process Standardization Productivity Improvement Cost Control Change Management Progress Monitoring Bill of Materials (BOM) Design Failure Mode and Effects Analysis (DFMEA) Design Verification Plan (DVP) Root Cause Analysis Auditing System Generated Secondary Skills