DXC Technology—RR-0411318-Senior Analyst I-Assure Legal Offshore

Job description

Description: Job Description: Key Responsibilities - Review and audit legal invoices submitted by external law firms for accuracy, completeness, and compliance with client-approved billing guidelines. - Analyze attorney time entries, staffing patterns, legal tasks, expenses, and billing narratives to identify excessive, redundant, or non-compliant charges. - Evaluate and adjudicate appeals submitted by law firms against invoice reductions, adjustments, or rejections. - Provide well-documented decisions and recommendations supported by legal billing guidelines, industry benchmarks, and contractual requirements. - Act as a primary point of contact between law firms, clients, and legal representatives regarding billing inquiries, disputes, and audit clarifications. - Interpret litigation activity and billing trends to identify inefficiencies, inappropriate billing practices, or potential cost-saving opportunities. - Monitor legal spend and contribute insights that support legal cost management strategies. - Ensure adherence to service level agreements (SLAs), quality standards, and productivity targets related to invoice review volumes and dollar values. - Prepare periodic reports, dashboards, and trend analyses highlighting invoice review outcomes, appeal decisions, legal spend patterns, and compliance metrics. - Support process improvement initiatives by identifying recurring audit findings and recommending enhancements to billing guidelines and review processes. - Develop expertise in client-specific legal billing frameworks and expand support across multiple client accounts. - Collaborate closely with claims, legal, finance, operations, and quality teams to resolve complex billing issues and improve overall service delivery. - Participate in training, knowledge-sharing sessions, and continuous improvement projects within the Legal Operations function. Required Qualifications - Bachelor of Laws (LLB) or Master of Laws (LLM). - 5 to 7 years of experience in a law firm, legal operations, legal billing review, legal spend management, litigation support, or invoice auditing environment. - Strong understanding of legal billing concepts, attorney fee structures, litigation processes, and invoice review methodologies. - Familiarity with the U.S. Property & Casualty Insurance industry and related legal claim processes. - Experience interpreting contractual billing guidelines and legal service agreements. - Excellent analytical, problem-solving, and decision-making abilities. Preferred Skills - Strong written and verbal communication skills with the ability to interact effectively with attorneys and senior stakeholders. - Knowledge of legal e-billing platforms such as Legal Tracker, CounselLink, TyMetrix, or similar systems. - Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, reporting, and data analysis. - Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment. - Experience in stakeholder management, presentations, and client-facing discussions. - Team-oriented mindset with a focus on quality, accuracy, and continuous improvement. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.