Amazon—Senior Technical Program Manager, ShipTech

Job description

Description: We're seeking a Technical Program Manager to lead complex logistics and transportation projects from conception to delivery. You'll coordinate cross-functional teams, manage timelines and dependencies, track progress against key metrics, and remove obstacles to accelerate project completion. The ideal candidate combines technical understanding with strong program management skills, excellent communication abilities, and proven success delivering high-impact initiatives on schedule and within scope. Key job responsibilities Work with Internal & External Stakeholders to understand the business processes and workflows. Develop functional specifications/requirements documents. Deal with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet constrained timelines. Work with software and operations teams to launch projects and provide ongoing technical support Track and review program updates with stakeholders and leaders Work within and outside Amazon to encourage a fast and smooth adoption of the available services. Be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required. Work as the product owner and define roadmap in association with the stakeholders Drive simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within program area Manage multiple projects in program area or large challenging projects to meet business and/or organization goals Facilitate technical trade-offs between short term team needs and long term business needs About the team Amazon delivers millions of packages to customers worldwide, while providing world class customer experience – from checkout to shipment tracking to delivery. Amazon businesses continue to experience a rapid expansion into new markets and geographies. Our Transportation Technology division builds platforms that manage the lifecycle of a package. We are at the heart of Amazon's worldwide transportation operations and systemically integrate with supply chain to improve customer experience and reduce operational costs. Requirements: - 8+ years of working directly with engineering teams experience - 4+ years of technical product or program management experience - 3+ years of software development experience - 4+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Exposure to software product architecture solutioning and design Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.