Kotak Mahindra Bank—Deputy Branch Manager-Outbound-Branch Banking-Relationship Management

Job description

Description: We are looking for a dynamic and results-driven Deputy Branch Manager-Outbound to lead and support the branch’s sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively. Responsibilities: - Lead a team of outbound bankers. - Drive sales of CASA, third-party products (TPP), and asset products through the team. - Ensure consistent customer coverage, engagement, and retention. - Monitor and enhance team productivity across assigned channels. - Foster a culture of service excellence and customer-centricity. - Support team members in achieving individual and branch-level business goals.