NTT DATA—Call Center Senior Associate

Job description

Description: Join our team as a Call Centre Senior Associate, engaging Canada-based customers and promoting telecom products to drive revenue through consultative selling. Handle high-volume outbound calls, understand customer needs, and deliver tailored solutions. Ideal for candidates with a sales mindset, strong communication skills, and up to four years’ experience. Skills: outbound sales, crm, consultative selling, customer needs analysis, objection handling, sales targets achievement, customer experience management, process compliance, active listening, customer empathy, salesforce, basic system handling