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Description: Seeking a Network Support Senior Analyst to resolve UC and VC issues, administer Cisco UC platforms, and support video conferencing systems. The role involves advanced troubleshooting, system monitoring, and collaboration with vendors. Ideal for candidates with hands-on Cisco UC experience and strong operational knowledge of ITIL processes. Skills: cisco unified communications manager, cisco unity connection, cisco emergency responder, cisco webex, voip protocols, sip, rtp, h.323, itil, powershell, python, troubleshooting, change management, communication skills, vendor collaboration, documentation