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Description: We are recruiting a Cloud Managed Services Engineer (L2) to ensure the smooth operation of clients' cloud infrastructure. You will monitor, resolve incidents, and provide second-line support, requiring experience in server administration and managed services. Ideal for candidates with strong technical expertise and a client-focused approach. Skills: windows server administration, linux server administration, virtualization administration, server hardware administration, storage administration, managed services, servicenow, network management, data center management, telephony management, exchange management, cloud management, backup management, incident management, trend analysis, client escalation management, proactive problem solving, communication skills, coaching skills, planning skills