NTT DATA—Call Center Senior Associate

Job description

Description: Take on the role of Call Centre Senior Associate, engaging Canada-based customers and promoting telecom products to drive revenue through consultative selling. Handle high-volume outbound calls, understand customer needs, and deliver tailored solutions. Ideal for candidates with a sales mindset, strong communication skills, and experience in BPO or sales environments. Skills: outbound sales, crm, telecom product promotion, consultative selling, customer needs analysis, objection handling, sales targets achievement, customer experience management, process compliance, active listening, customer empathy, salesforce, bpo sales, customer retention, system handling