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Description: We are recruiting a ITIL - Account Service Senior Specialist to oversee and facilitate ITIL-based service support and technical account management. The role involves managing service delivery processes and client account management on a 24x7 basis. Ideal for candidates with significant ITIL expertise and experience in complex service delivery environments. Skills: itil, incident management, problem management, request management, change management, service level management, configuration management, client management, dispute resolution, technical resolution management, statistical analysis, communication skills