Standard Chartered—Associate Director, Cash Product Manager

Job description

Description: Job Summary • Lead rollout of any new products for the market with focus on instant payments, Collections, Liquidity & Escrow account Management and fintech partnership solutions. • The role requires working with regional & local stakeholders including the coverage, sales, legal, compliance Operations and implementation teams to provide an E2E, solution to clients. • Support sales with complex cash pitches and RFPs, particularly focused on new payment methods and new age fintech clients. • To understand customer needs, trends and market intelligence and keep abreast of market development and factors, in order to introduce competitive products and ensure their continued competitiveness • Maintain control over P&L (revenue and cost) through close consultation with stakeholders and support partners. Contribute to market sizing as well as competitor analysis. • Have a detailed and thorough understanding of the product cost base and assist in coming up with initiatives to drive down the costs. • Plan and drive new product launches, strategies, and sales to ensure that products meet or exceed planned revenue & volume targets and to grow market share. • Identify opportunities, threats, and responses to maximize profitability, market share and growth of Cash. Translate market opportunities into new enhanced profitable products and services. This includes the production of clear business cases defining product and service features and functionality, target market, profitability projections and any changes required to internal processes and service delivery. • To provide training and ongoing support to Sales and Relationship Managers. To provide technical assistance to facilitate the close of large/complex deals Key Responsibilities Strategy • Execute and manage Global Transaction Banking clients strategies in Sales & Client Management, • Develop Transaction Banking Client specific strategies and are aligned to the overall strategic direction of Transaction Banking. • Develop the strategy and roadmap for sales performance and effectiveness initiatives which includes designing and implementing a client engagement model, to performing a client analysis for certain industries. Business • Drive Transaction Banking sales strategies and agendas • Ensure each client groups’ financial objective is met, including revenue, cost and RWA targets. • Focus on Global/Regional deals and drive client penetration by dominating corridor opportunities, commercialising exporter marketing, major network corridors and taking adjacencies to the next level. • Intensive focus in building pipeline and closures of value added products i.e. Cash, Receivable Services and Investors & Intermediaries offerings. • Ensure channels are implemented with rapid speed to revenue and maximum utilisation through customised solutions tailored to the client’s workflows ideally with an ‘Access’ linkage. • Enhance Client experience: embed the One Bank service model and accelerate on-boarding. Processes • Ensure all processes across Transaction Banking are followed in line with approved policies and procedures. People & Talent • Evaluate, implement and manage the most appropriate skills and knowledge training programmes required across the Global Sales & Client Management Teams. Risk Management • Manage all Transaction Banking risks in Sales & Client Management globally, conform to global standards, improve risk metrics, e-enablement & culture, and ensure no failed audits (internal & external), • Drive the Operational Risk framework implementation, where applicable Governance • Awareness and understanding of he regulatory framework, in which the Group overseas operates and the regulatory requirements and expectations relevant to the role. • Embed the Group’s values and code of conduct and ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees. Regulatory & Business Conduct • Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal • Ability to work with various internal stakeholders including Operations, Coverage, Sales, Legal, Compliance, Implementation, Product development, Technology team External • All stakeholders including Clients, Auditors and Regulators. Represent SCB and Transaction Banking and liaise with internal stakeholders to resolve issues and implement regulatory changes. Other Responsibilities • Embed Here for good and Group’s brand and values in India / Transaction Banking/ Cash Product; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; • Work effectively across the Group, using values behaviours to drive exemplary Conduct and overall business performance Skills and Experience • Cash Product Management • Payment Technology • Transaction Banking – Channels • Compliance - Governance, Oversight and Control • Business - Market Knowledge • Business - Financial Analysis and Control • Business - Products and Processes Qualifications Education • Postgraduate – MBA / CA About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: - Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do - Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well - Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. - Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. - Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. - Flexible working options based around home and office locations, with flexible working patterns. - Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits - A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. - Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.