Kotak Mahindra Bank—Team Member-Support Services Processes-Government Business-TASC-Government Business-Product Manager

Job description

Description: Job Purpose - To ensure accurate, compliant, and timely scrutiny of account opening, maintenance, and closure requests for Government Departments and Government entities in accordance with RBI regulations and internal bank policies. - To mitigate operational and compliance risks through effective document scrutiny, stakeholder coordination, process improvements, MIS reporting, and capability building of business teams. Key responsibilities - Conduct detailed scrutiny of account opening documentation for Government Departments and other Government entities in accordance with regulatory and bank internal process guidelines. - Verify KYC documents, constitutional documents, authorisation letters, government orders, and related records as per the prescribed KYC framework and guidelines. - Ensure full compliance with RBI regulations, internal policies, and procedural requirements during account onboarding and maintenance. - Review and process account maintenance requests, including addition or deletion of authorised signatories, signature updates, dormant account reactivation, and other account modifications. - Scrutinise account closure requests, validate supporting documentation, and ensure all necessary approvals are obtained prior to closure. - Liaise with Branches, Government Business Relationship Teams, and RPC Operations Teams to resolve discrepancies and ensure timely processing of requests. - Issue welcome letters to the recently onboarded clients - Flash MIS to Business team on account opening Skills / Knowledge Required - Strong knowledge of RBI regulations, KYC guidelines, Government account opening procedures, and banking operational policies related to account lifecycle management. - Proficiency in document scrutiny, risk and compliance assessment, stakeholder coordination, MIS reporting, and handling account maintenance and closure scrutiny with high accuracy. - Excellent analytical, communication, and problem-solving skills, with the ability to identify process gaps, drive improvements, and deliver training to business teams and stakeholders