Deloitte—Assistant Manager | Payroll Management | Bengaluru Eco space | ETP as a Service/ Operate

Job description

Description: Key Responsibilities - Manage Process Excellence and Continuous Improvement initiatives to drive operational efficiency, process standardization, and sustainable performance improvement. - Identify opportunities for process optimization, transformation, automation, and digital enablement by analysing existing processes and identifying improvement areas. - Drive technology, AI, and automation-led transformation initiatives to improve productivity, quality, customer experience, and overall process effectiveness. - Collaborate with Operations, Process Excellence, Automation, Technology, and Client stakeholders to understand business requirements and deliver transformation initiatives. - Conduct process assessments, root cause analysis, quality assessments, risk reviews, and process audits to identify improvement opportunities. - Drive initiatives focused on reducing manual effort, improving productivity, enhancing quality, and strengthening operational controls. - Develop and track KPIs, performance dashboards, quality metrics, and governance reports to support business decision-making and client reviews. - Engage with client stakeholders to present process insights, improvement recommendations, transformation progress, and key outcomes. - Work with cross-functional teams to ensure effective implementation and adoption of transformation initiatives and identify further opportunities for continuous improvement. Desired Profile - 8–12 years of relevant experience in Process Excellence, Continuous Improvement, Business Transformation, Digital Transformation, Quality, Automation, or Operational Excellence. - MBA or equivalent degree from a recognized institution. - Strong understanding of process improvement methodologies, transformation frameworks, automation, and digital/AI-led initiatives. - Strong analytical, problem-solving, stakeholder management, and communication skills. - Experience in client-facing roles and cross-functional collaboration would be preferred. - Green Belt/ Black Belt certified- preferred - Working knowledge in PowerBI / Tableau.