WNS Global Services—Group Manager - Actuarials (Unify, UK Life Insurance)

Job description

Description: WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Purpose - Lead delivery of actuarial transformation initiatives leveraging the Unify platform. - Act as the primary Business & Functional SME bridging actuarial stakeholders and workflow development teams. - Drive process automation, workflow standardisation, governance and business adoption across actuarial reporting and modelling processes. - Define and execute the future-state operating model for actuarial production and transformation. Work Experience - Minimum 10 years of experience in Life Insurance actuarial functions. - Minimum 4+ years in leadership and stakeholder management roles. - Significant experience across actuarial reporting, valuation, capital modelling, Prophet production, IFRS17 and/or Solvency II processes. - Experience leading actuarial transformation and automation initiatives. - Experience working directly with UK Life Insurance clients and stakeholders. People Responsibilities - Lead and develop a team of actuarial SMEs, business analysts and transformation specialists. - Mentor team members on actuarial process design, workflow automation and business analysis techniques. - Drive capability development in Unify, Python, actuarial production processes and governance frameworks. - Support workforce planning, recruitment and resource allocation. - Conduct performance reviews and development discussions. - Foster a culture of innovation, continuous improvement and automation. Process Responsibilities - Business SME Leadership - Provide actuarial production expertise and business domain leadership across Unify initiatives. - Translate actuarial business requirements into detailed functional specifications for workflow developers. - Act as the primary liaison between business stakeholders, actuarial teams and development teams. - Drive solution design decisions ensuring alignment with actuarial processes, controls and governance requirements. - Provide oversight and challenge throughout the development lifecycle. Process Responsibilities - Unify Transformation & Workflow Automation - Lead design and implementation of Unify workflows supporting actuarial reporting and modelling processes. - Drive automation of basis production, model execution, result extraction and reporting activities. - Support migration of legacy Excel/VBA processes into governed Unify and Python-based solutions. - Define reusable workflow frameworks, templates and development standards. - Support multi-basis, multi-risk and multi-scenario actuarial production solutions. - Identify automation opportunities and deliver measurable efficiency improvements. Process Responsibilities - Requirements & Solution Design - Lead workshops to gather, document and validate business requirements. - Develop business process maps, functional specifications and user stories. - Analyse existing actuarial processes to identify inefficiencies, risks and automation opportunities. - Design scalable and sustainable future-state solutions. - Ensure traceability between business requirements and delivered solutions. Process Responsibilities - Testing & Business Readiness - Define and execute SIT, UAT and business readiness strategies. - Coordinate testing activities across actuarial and development teams. - Ensure solutions meet business requirements, controls and timetable expectations. - Manage defect prioritisation and resolution activities. - Support operational readiness and transition into production. Process Responsibilities - Governance & Controls - Establish and maintain governance frameworks for Unify solutions. - Ensure appropriate controls covering input validation, access management, auditability, version control and result validation. - Lead governance forums and Go/No-Go decision processes. - Maintain solution documentation, audit trails and operational procedures. - Support internal audit, regulatory and control reviews. Process Responsibilities - Actuarial Domain Expertise - Strong understanding of actuarial production processes including valuation, IFRS17, Solvency II, capital modelling and reporting. - Experience supporting Prophet model execution and downstream reporting processes. - Understand data flows, assumptions, basis management and results analysis. - Provide guidance on actuarial process optimisation and target operating models. - Support strategic transformation programmes involving actuarial and finance functions. Process Responsibilities - Automation & Innovation - Drive adoption of modern technologies including Python, cloud platforms and workflow automation tools. - Promote standardisation and reusability across actuarial processes. - Develop dashboards and operational monitoring solutions. - Support continuous improvement and process modernization initiatives. - Evaluate emerging technologies and automation capabilities. Project Leadership - Lead large-scale actuarial transformation and Unify implementation programmes. - Manage project plans, milestones, risks and stakeholder communications. - Coordinate with actuarial, finance, risk, technology and operations teams. - Support operating model design and roadmap development. - Drive successful delivery within agreed timelines and quality standards. Qualifications - Bachelor’s or Master’s degree in Actuarial Science, Mathematics, Statistics, Economics, Engineering or related quantitative discipline. - Progressing towards or qualified Fellow of IFoA, SOA, IAI or equivalent actuarial body. - Fully Qualified Actuary preferred but not mandatory for candidates with strong actuarial transformation experience. Technical Skills - Strong understanding of Life Insurance actuarial processes and reporting frameworks. - Experience with Prophet ecosystems and actuarial production environments. - Strong business analysis and process re-engineering capability. - Python, SQL and automation expertise. - Understanding of cloud-based data and workflow platforms. - Excellent analytical and problem-solving skills. Preferred Systems & Platforms - Unify Platform - Prophet Professional / Prophet Enterprise - Python Frameworks - SQL Databases• Snowflake - Azure Platform - Power BI - Git / Azure DevOps (desirable) Soft Skills - Excellent communication and stakeholder management skills. - Strong facilitation and requirement-gathering capability. - Ability to influence and challenge senior stakeholders constructively. - Strong project management and planning skills. - Strategic thinking and transformation mindset. - Ability to manage multiple priorities and competing deadlines. Behavioural Competencies - Ownership and accountability. - Strong customer focus. - Attention to detail and governance mindset. - Collaborative leadership style. - Continuous improvement orientation. - Adaptability and resilience. Communication Skills - Ability to engage effectively with senior actuarial, finance and technology stakeholders. - Ability to translate complex technical concepts into business language. - Strong workshop facilitation and business analysis skills. - Ability to build consensus and drive decisions across multiple teams. - Graduation/ Masters in Actuarial Science