Infosys—IT Asset Management

Job description

Description: • Interpret software license agreements and identify rules, obligations, and product metrics to ensure compliance with software license • Understand general software Product Use Rights and contractual entitlement requirements for software products and publishers • Collect, cleanse and normalize software and hardware discovery and inventory information • Establish and maintain regular license management processes to review License Position Reports • Maintain regular Hardware Asset Inventory reports to ensure inventory coverage remains high • Assist business and technical teams by monitoring and ensuring contract compliance • Analyze consumption history and trends to understand and support discussion with stakeholders regarding future demand • Communicate regularly with stakeholders to verify future anticipated demand for software and hardware, translate this into budgeting/forecasting guidance for the affected software programs • Conduct regular analysis of actual consumption of pre-purchased inventories to deployment plans • Provide subject matter expertise to the Procurement Department in support of software license and hardware support renewal negotiations with publishers • Support software compliance audits • Interact with stakeholders as a promoter for Software & Hardware Asset Management compliance processes and procedures • Collaborate Group Wide with cross-functional teams to continuously improve existing, or implement new processes, required to sustain the controls necessary to maintain software compliance. • Communicate regularly with stakeholders to ensure all assigned assets are being fully utilized. Requirements: The ITAM team enables key corporate priorities by controlling costs, enhancing operational efficiency and mitigating security and financial risks. In this role, your objectives will include tracking and managing software and hardware assets throughout their life cycle, ensuring consistent operational processes are defined from initial request through retirement. Providing accurate reporting to support business decision making while managing asset related risks and establishing a foundation for services such as Information Security, Configuration Management, Change Management, Compliance Management, Procurement, budgeting and forecasting. Responsibilities: • Interpret software license agreements and identify rules, obligations, and product metrics to ensure compliance with software license • Understand general software Product Use Rights and contractual entitlement requirements for software products and publishers • Collect, cleanse and normalize software and hardware discovery and inventory information • Establish and maintain regular license management processes to review License Position Reports • Maintain regular Hardware Asset Inventory reports to ensure inventory coverage remains high • Assist business and technical teams by monitoring and ensuring contract compliance • Analyze consumption history and trends to understand and support discussion with stakeholders regarding future demand • Communicate regularly with stakeholders to verify future anticipated demand for software and hardware, translate this into budgeting/forecasting guidance for the affected software programs • Conduct regular analysis of actual consumption of pre-purchased inventories to deployment plans • Provide subject matter expertise to the Procurement Department in support of software license and hardware support renewal negotiations with publishers • Support software compliance audits • Interact with stakeholders as a promoter for Software & Hardware Asset Management compliance processes and procedures • Collaborate Group Wide with cross-functional teams to continuously improve existing, or implement new processes, required to sustain the controls necessary to maintain software compliance. • Communicate regularly with stakeholders to ensure all assigned assets are being fully utilized. Skills: • 7+ years of business experience related to software and hardware asset management, IT asset management, CMDB or software procurement. • Strong written and verbal communication skills and experience interacting with multiple stakeholders throughout the company at all levels (including senior management) and across multiple countries • Experience interpreting license and contractual terms/conditions and analyzing purchase records. • Experience in managing license compliance for Tier -1 publishers such as Microsoft, Oracle, IBM, Adobe, and VMware. • Knowledge of a variety of software licensing models and metrics • Provide support for Tiered vendor configurations in the SAM tool. • Working knowledge of SAM or HAM tool(s) i.e AMDB, SAM Pro, & Flexera. • Experience with corporate wide and/or internal departmental software/hardware policy/procedure development and document preferred. • Establish and maintain regular license management processes to review License Position Reports. • Define and enforce policies, standards, and controls for software license compliance, usage, renewals, and provide necessary evidence for regulatory requirements. • Support and guide the HAM team to ensure smooth execution of hardware asset governance processes. • Continuously monitor KPIs related to SAM (technical and operational) and HAM to ensure 100% data quality. • Familiar with discovery tools across platforms including SCCM, JAMF, and ServiceNow. • Knowledgeable in hardware asset lifecycle management, including sustainability concepts and key KPIs to track. • Proven track record in driving cost-saving and cost-avoidance initiatives, with reporting capabilities using Tableau, JIRA and ServiceNow Performance Analytics.