PhonePe—L & D Specialist

Job description

Description: PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job responsibilities: PhonePe prioritizes building manager capability as managers are key to driving team performance and achieving organizational goals. As an L & D specialist you’ll be focussing on building core Expectations of a People Manager at PhonePe which are: Managers are critical in three areas: driving organizational goals, fostering a positive team environment, and enabling individuals to perform at their best across the employee lifecycle. The core job responsibilities will include: Content Development - Content ideation: Develop content of programs and establish importance of these programs by ensuring relevance to the core job responsibilities of people managers - Stakeholder management: Create and enrich training content, pre and post program materials based on primary and secondary research by partnering with business leaders and HRBP’s to capture the learning needs and ensure contextualization of content accordingly - Branding: Create push mechanisms to brand programs, courses and workshops to engage participants - Journey consolidation: Identify courses and levers to enrich LMS in order to build a coherent learner journey. Program management: - Program effectiveness: Ensuring effectiveness and end to end execution of in-house as well external training programs and ensuring seamless experience for participants with respect to content refinement, infrastructure and time management. Evaluate and measure the effectiveness of programs and processes on an ongoing basis - Knowledge Management: Curate the program microsite and learning materials. Keep all session recordings and improvement / attendance logs up-to-date to provide a reliable, single source of data analysis. Vendor Management - Drive the full vendor lifecycle by aligning project requirements with Business Finance, setting clear vendor expectations, and negotiating contracts. Execute all procurement operations smoothly, including PR/PO creation, approvals, timely invoice processing, and contract closures. - UG/PG with 2 years of experience - Medium proficiency of Microsoft office - Excel, word, Canva etc - Medium proficiency of software tools like Appscript, LMS/LXP - Excellent program management,execution rigor and cross functional stakeholder management PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news