NTT DATA—ITIL - Account Service Senior Specialist

Job description

Description: We are recruiting an ITIL - Account Service Senior Specialist to manage complex service delivery processes and support continuous improvement initiatives. The role involves analysing service level compliance data and assisting with process development. Ideal for candidates with significant ITIL expertise and relevant experience. Skills: itil, service delivery, service level compliance, process improvement, data analysis, statistical reporting, project management, client relationship management, program development, process implementation, operational effectiveness, written communication, verbal communication