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Description: Key Accountabilities: - To ensure complete operations management for end to end record to report - Excellent knowledge of balance sheet reconciliations manual / tool based - Excellent knowledge of Month End Process and able to create end to end view of processes - To ensure timely and accurate delivery of daily, monthly and periodic processing of client requirements - Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis. - To handle any client escalation w.r.t. any operational issue. - To ensure proper documentation of workflow of all activities related to all the clients. - Building SOP & Process map preparation skills with in team to have strong documentation - To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities - Should be able to understand & anticipate clients business needs, concerns & issues, and be able to proactively resolve the same - Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations - To coach team members, Identifies development areas and helps the individuals to improve their performance & enhance their potential - Assigning daily tasks, responsibilities accordance to annual goal form - To create an internal environment where client is the focus of the business through appropriate communication, recognition and rewards - Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members - To keep oneself abreast of all the updates applicable to policies/regulations/compliances applicable to the function/organizational and client - To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements. - Review compliance adherence on a regular basis. Requirements: - Bachelor's degree in Accounting or MBA Finance - Preferred qualified accountant with 8-10 years of experience - Good analytical skills - Profound knowledge of complete RTR process in collections process - Good accounting skills - AR management ERP systems - Committed to achieving specific objectives and takes ownership for accomplishing them. - Effectively balances quality, customer service and productivity standards - Ability to prioritize & multi-task - Exhibits meticulous attention to detail - Excellent problem solving & analytical skills - Act as liaison between team members and management & bring issues/concerns to management - Any certification in insurance/LOMA, etc. preferred Responsibilities: - Good computer navigation & keyboard skills - Good hands on knowledge of MS Excel and MS applications - Experience in ERP