EXL—Engagement Manager (Data Science)

Job description

Description: • Expected to work in close collaboration with the Client team and EXL team on establishing relationship with stakeholders, identify new opportunities, areas of growth • Develop long-lasting, trusted advisor relationships with clients • Provide Project, Client & Team Management and Monitor progress of deliverables on daily basis and ensure timely resolution of any issues • Ensure Industry best practices are followed, Communicate and follow up with delivery team • Brainstorming on pain areas/Identifying reasons for issues/Issue Resolution, diagnosis of inefficiencies in the current process and figuring out ways to resolve it Requirements: - Bachelor’s/master’s degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply Responsibilities: - Bachelor’s/master’s degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply - 12+ years’ Core Analytics experience (Data Science, Gen-AI, Large Language Models, including prompt engineering, embeddings, Retrieval-Augmented Generation, vector databases, and model evaluation, ML-AI Model Development, Data Engineering, Databricks) with prior Consulting/Implementation Experience preferably with Life Insurance Clients. - Working knowledge of MLOps and model lifecycle practices, including model deployment support, monitoring, drift detection, retraining, and tools such as MLflow, Airflow, Docker, Kubernetes, or cloud-native ML platforms. - Experience on any cloud (AWS / Azure/ GCP), is an added advantage. - Experience working with Microsoft Fabric is a plus. - Experience in working in dual shore engagement and must have experience in managing clients directly - Complete understanding and demonstrated experience of Python, SQL, Tableau, Power BI and Could Data Storage Solutions like Snowflake/S3/ADLS Gen2 and various modeling techniques - Managerial experience in leading analytics teams including career management of offshore staff, training, recruiting. - Demonstrated leadership ability and willingness to take initiative - Strong record of achievement, solid analytical ability, and an entrepreneurial hands-on approach to work - Outstanding written and verbal communication skills - Able to work in fast pace continuously evolving environment and ready to take up uphill challenges - Can understand cross cultural differences and can work with clients across the globe