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Kotak Mahindra Bank—Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service
Thane, Maharashtra, India~1-4 yrs experienceNon-TechFull-timePosted 16 Sept 2026
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Job description
Description: Grade-E0 Role- Customer Service Representative Job Description - Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products. - Following up on cases and get it closed within defined TAT - Liaise with Department in resolving the cases. Requirements : - Has customer centricity (Keeps the Customer First) in all perspective - Has good communication skills (written and verbal)