IDFC FIRST Bank—Branch Manager-Micro Business Loan

Job description

Description: Job Requirements Job Requirements Role/ Job Title: Branch Manager-Micro Business Loan Function/ Department: Micro Business Loans Job Purpose: The role entails scaling up the business for the Micro Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities: - Target and Manpower planning for the branch. - Ensure recruitment and training of manpower – Sales Manager/Branch sales manager & branch credit and collection manager and feet on street. - Will be responsible for meeting disbursements targets month on month. - Identifying business clusters with high potential and execute penetration strategies. - Tracking and improving Manpower Productivity at all levels. - Monitoring and mentoring the branch team. - Keeping a regular track of competition and reporting new products / market developments to upstream. - Managing product mix and branch profitability. - Managing the bucket collection and overall portfolio management. - Managing internal and external audit compliance. Education Qualification: Graduation: Bachelors in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Post-graduation: MBA, PGDM Experience: 2+ years of relevant experience Skills: banking, bank, sales, micro business loan operations, customer experience management, performance tracking, financial reporting, branch operations, loan processing, sales funnel management, data analysis, crm utilization, personal branding, problem solving, learning agility, financial analysis, customer acquisition strategy, developing people, data interpretation, communication & influence, market penetration, negotiation skills, sales target tracking & reporting, digital literacy, market analysis, credit analysis, cross selling