IDFC FIRST Bank—Sales Manager-2 Wheeler Loan

Job description

Description: Job Requirements About the Role The Sales Manager – Two-Wheeler Loans is responsible for acquiring new customers for two-wheeler loans across designated branches in India. This role involves direct customer interaction, explaining and selling banking products, and ensuring best-in-class service delivery. The role holder will supervise catchment mapping, gather customer feedback, and identify potential business opportunities. The position is key to driving client acquisition, deepening customer relationships, and maximizing lifetime customer value in alignment with the bank’s strategic goals. Key Responsibilities Primary Responsibilities - Acquire new customers for two-wheeler loans within the identified segment and catchment area. - Consistently meet and exceed monthly targets for new customer acquisition by analyzing customer needs. - Provide regular feedback to Relationship Managers on customer requirements and business opportunities. - Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization. - Maintain strict compliance with internal policies and external regulatory guidelines. - Ensure high-quality sourcing in line with the bank’s standards and policies. Secondary Responsibilities - Mentor and coach team members to instill a culture of customer centricity, innovation, compliance, and integrity. - Foster an environment focused on automation and digital enablement to meet customer needs effectively. - Attract and retain top talent to support the bank’s rapid growth objectives. What We Are Looking For Education - Graduate in any discipline. - Postgraduate qualification is preferred. Experience - 0 to 4 years of relevant experience in sales, preferably in retail banking or loan products. Skills and Attributes - Excellent verbal and written communication skills in English are essential. - Customer-focused approach with a passion for service excellence. - Ability to analyze customer needs and identify business opportunities. - Knowledge of banking products and loan processes. - Team leadership and mentoring capabilities. - Commitment to compliance and operational discipline. - Adaptability to work in a fast-paced, target-driven environment. Skills: customer acquisition, loan processing, regulatory compliance, sales management, customer relationship management, team leadership, mentoring, employee retention, sales funnel management, crm utilization, personal branding, problem solving, learning agility, financial analysis, customer acquisition strategy, sales force automation, retail banking, client engagement, developing people, relationship building, data interpretation, sales reporting, lead generation, communication & influence, negotiation skills, sales target tracking & reporting, digital literacy, market analysis, credit analysis, portfolio management