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Description: Your RoleProvide 24x7 Production & Application SupportManage critical incidents, RCA, and SLA adherenceSupport Hadoop, Spark, Kafka, Hive, and Big Data platformsMonitor deployments, batch jobs, and data pipelinesHandle ServiceNow, Change, Incident & Problem ManagementSupport Docker, Kubernetes, Helm, and Azure environmentsCoordinate with L3/L4 teams for issue resolutionYour ProfileStrong experience in Production Support/Application SupportHands-on with Hadoop Ecosystem (HDFS, Hive, Spark, Kafka)Knowledge of Docker, Kubernetes, Helm, and AzureExperience with Splunk, ELK, Grafana, and monitoring toolsProficient in Python, Shell Scripting, and LinuxFamiliar with ServiceNow, Jira, and ITIL processesBanking/Capital Markets domain experience preferredWhat You Will Love Working HereWork on enterprise-scale production environmentsGain exposure to Big Data and Cloud technologiesHandle mission-critical applications and incidentsCollaborate with global teams and stakeholdersGrow your expertise in Production Support, DevOps, and Cloud Operations