NTT DATA—Project Manager

Job description

Description: We are looking for a Project Manager to oversee service delivery and client management, ensuring proactive incident resolution and operational excellence. The role involves leading a team, managing client requirements, and driving continual service improvement. Ideal for candidates with strong organisational and team management skills in IT services. Skills: service delivery management, incident management, managed services operations, itil certification, service improvement, process automation, organizational change management, team management, client relationship management, resource planning, work allocation, performance monitoring, metrics analysis, stakeholder collaboration, training and development, budget management, cost management, network domain expertise, collaboration domain expertise, customer experience domain expertise, cloud domain expertise, security domain expertise, data center domain expertise