EXL—Manager – Business and Strategy Analyst, CIO Office

Job description

Description: We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes Requirements: - B.Tech + MBA with 6-10 years of experience across Technology Strategy, Program Management, Corporate Strategy, Consulting, Digital Transformation, CXO Offices or PMO functions - Certifications: PMP, ITIL, and new age tech certifications (AI/ML, Cloud, Cyber, etc) - 6-10 years of consulting, business excellence, corporate strategy, program management experience - Past experience of working and managing expectations with C-Suite stakeholders Responsibilities: Role Overview: We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes. Key Responsibilities: Program Management of Technology Initiatives - Drive planning, execution, tracking, and reporting of enterprise-wide technology initiatives in alignment with the overall Tech roadmap - Assist in developing the enterprise technology strategy and transformation agenda, including Enterprise AI, modernization, enterprise digital, and cyber defense programs - Collaborate with cross-functional technology and business leaders to establish performance standards, monitor outcomes, and track strategic initiatives, dependencies, and delivery risks - Create program dashboards, executive updates, and steering committee presentations, translating technical progress into clear business impact - Conduct research and prepare briefs on emerging technologies, including AI and Agentic AI, industry trends, strategic partnerships, and innovation opportunities relevant to technology strategy and planning - Support governance processes and annual planning cycles, milestone tracking, and benefits realization - Coordinate complex Programs and interdependencies, helping drive scope clarity, issue resolution, and risk mitigation Technology Strategy and Research: - Participate in development of tech strategy and roadmap aligned with the organization's long-term strategy - Apply a deep understanding of business and technology trends to develop forward-thinking strategies that enable digital transformation and enhance organizational performance - Demonstrate expertise in content articulation, ensuring clear and concise communication of complex technology concepts and strategies. Technical Skills - Understanding and applied view of emerging technology tools such as Claude Code, Cowork, LangGraph - Well-versed with technology trends including Agentic AI, Cloud, Cybersecurity, Data Platforms and Enterprise Technology operating models - Strong PowerPoint and executive storytelling capabilities to articulate technology strategies, business outcomes, and transformation initiatives to C-Suite stakeholders - Experience with strategic planning, PMO governance, KPI frameworks and portfolio management - Exposure to cloud, cybersecurity, enterprise architecture and digital transformation initiatives - Experience with project management and collaboration tools (JIRA, Azure DevOps, ServiceNow, etc.) - Strong Power BI, Excel, data visualization and performance reporting capabilities - Familiarity with change management and organizational transformation methodologies