EXL—Senior Executive

Job description

Description: - Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s - Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board - Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level. - Create receipts from the bank statement and invoice daily - Ensure receipts are posted to the correct customer accounts - Allocate payments to the correct invoices - Ensure the AR mailbox is managed and that all email queries are responded within SLA - Ensure all adjustments/write offs are processed in fusion in a timely accurate manner. - Register refunds daily with AR mailbox and on the refunds log Requirements: Bachelor Degree or Post Graduate Degree 1 - 3 years Responsibilities: - Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s - Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board - Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level. - Create receipts from the bank statement and invoice daily - Ensure receipts are posted to the correct customer accounts - Allocate payments to the correct invoices - Ensure the AR mailbox is managed and that all email queries are responded within SLA - Ensure all adjustments/write offs are processed in fusion in a timely accurate manner. - Register refunds daily with AR mailbox and on the refunds log