Standard Chartered—Senior Relationship Manager - Affluent Relations

Job description

Description: Job Summary As a Relationship Manager, you will build trusted relationships with Priority Banking and Priority Private Banking clients, helping them achieve their wealth goals through tailored investment and portfolio solutions. Supported by specialists in investment, insurance, products, and treasury, you’ll deliver comprehensive strategies that drive long-term growth and stability. This role gives you the opportunity to demonstrate your expertise in relationship management, sales, and client engagement, while advancing your career across Wealth and Retail Banking or other client segments. About our Wealth and Retail Banking business Wealth and Retail Banking (WRB) serve more than 13 million individuals and small businesses, with a focus on the affluent segment including Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients. We’re a leading wealth manager in Asia, Africa and the Middle East. Our local presence and international network enable us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product offerings span across deposits, payments, financing, advisory, investments and bancassurance. We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within the Standard Chartered Group. Key Responsibilities • Support our clients in achieving their financial goals as they progress through their career and life-stages. • Build long-term relationships by understanding clients’ financial needs and aspirations and delivering tailored wealth and investment solutions. • Share timely market insights and investment updates from the Chief Investment Office (CIO) to help clients make informed decisions. • Leverage digital tools such as myWealth to create customised portfolios and monitor performance based on CIO guidance. • Deliver exceptional client experiences through proactive engagement and personalised service. Skills and Experience • Relevant experience with a minimum of two years in client acquisition, relationship management, and retail banking. • Technical expertise in consumer banking products, including treasury, equities, funds, and insurance. • Excellent communication and interpersonal skills with the ability to build and maintain effective client relationships. • Proactive and collaborative mindset with the ability to work effectively in a team-oriented, international environment. • Local market knowledge with established client networks and understanding of regional dynamics. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: - Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do - Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well - Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. - Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. - Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. - Flexible working options based around home and office locations, with flexible working patterns. - Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits - A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. - Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.