Cashfree Payments—IT Engineer -2

Job description

Description: Key Responsibilities: - Set up, maintain, and troubleshoot firewalls, VPNs, routers, switches, and enterprise network infrastructure. - Configure and manage endpoint security and device management tools such as SentinelOne, Netskope, and JumpCloud, including policy/rule configuration and troubleshooting - Monitor network and endpoint security posture, troubleshoot issues, and ensure uptime and reliability. - Perform regular network maintenance, upgrades, and backups. - Implement network security measures and ensure compliance with organizational policies. - Handle ITSM activities including incident, access, change, and asset management. - Collaborate with cross-functional teams across Cashfree for operational support and maintenance. - Maintain documentation for configurations, incidents, and operational procedures. Skills & Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - 2–6 years of hands-on experience in IT Infrastructure, Networking, or System Administration. - Hands-on experience with firewalls, routers, switches, and enterprise networking technologies. - Working knowledge of endpoint security and device management tools such as SentinelOne, Netskope, and JumpCloud. - Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.). - Experience with Active Directory (AD) administration, ITSM processes, troubleshooting, and security monitoring. - Certifications such as CCNA, CCNP, or CompTIA Network+ are preferred. Nice-to-Have: - Exposure to automation/scripting (Python, Ansible). - Experience with monitoring tools (Nagios, Zabbix, SolarWinds, etc.). - Knowledge of SD-WAN, cloud networking, or SASE technologies.