Adobe—Sr Engineering Manager - SRE

Job description

Description: Our Company At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. Adobe is listed as Fortune’s “100 Best Companies to Work For” for 20 consecutive years. You will also be surrounded by colleagues who are committed to helping each other grow. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Changing the world through digital experiences is what Adobe’s all about. We give global brands everything they need to design and deliver exceptional digital experiences. We’re passionate about redefining how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new insights can come from everywhere in the organization, and we know the next big idea could be yours. About Role: As the Senior Site Reliability Engineering (SRE) Manager, you will play a crucial role in driving the success of Adobe Marketo by leading a team of talented engineers and ensuring the stability and resilience of our services. Key Responsibilities: **Leadership and Management:** - Lead, mentor, and manage a team of SREs, fostering a culture of collaboration, innovation, and continuous improvement. - Set strategic direction for the SRE team, aligning with business goals and ensuring the reliability and scalability of Adobe Connect services. - Drive the professional development of team members, providing coaching, feedback, and growth opportunities. 2. **Operational Excellence:** - Oversee the management of Tier-1 monitoring/alerts, incident response, and post-mortem analysis, ensuring timely resolution and learning from incidents. - Develop and implement strategies for improving system reliability, including automation, performance tuning, and capacity planning. - Ensure robust disaster recovery and business continuity plans are in place and regularly tested. 3. **Collaboration and Communication:** - Collaborate closely with engineering, product, and infrastructure teams to ensure seamless integration and deployment of new features and updates. - Act as a key stakeholder in product development, advocating for reliability, scalability, and operational efficiency from the early stages of design. - Communicate effectively with cross-functional teams and executive leadership, providing updates on system performance, reliability metrics, and ongoing projects. 4. **Continuous Improvement and Innovation:** - Drive automation initiatives to reduce manual intervention, improve efficiency, and minimize downtime. - Identify and implement best practices in SRE, staying ahead of industry trends and emerging technologies. - Foster a culture of continuous improvement, encouraging the team to experiment, learn, and iterate on processes and tools. 5. **Resource Planning and Allocation:** - Manage team resources effectively, balancing operational tasks with project work to ensure the team can meet both short-term and long-term objectives. - Participate in hiring, onboarding, and training new team members, ensuring the SRE team is well-equipped to handle the demands of the Adobe Connect platform. **Qualifications:** - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. - 12-15yrs years of experience in site reliability engineering, infrastructure engineering, or a related role, with at least 5 years in a leadership or management position. - Proven experience managing large-scale, distributed systems in a cloud environment (AWS, Azure). - Strong expertise in automation, monitoring, and incident management tools and practices. - Excellent problem-solving and analytical skills, with a focus on delivering high-quality, reliable services. - Strong communication and interpersonal skills, with the ability to lead and inspire a team. - Experience with Agile methodologies and a solid understanding of DevOps practices. **Preferred Qualifications:** - Certifications in cloud platforms (AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, etc.). - Knowledge of security and compliance standards (ISO 27001, SOC 2, GDPR, etc.). - Experience in performance tuning, capacity planning, and cost optimization in cloud environments. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Skills: site reliability engineering, team leadership, aws, incident management, monitoring tools, automation, infrastructure engineering, agile, devops, disaster recovery planning, business continuity planning, performance tuning, capacity planning, cloud security, cloud compliance, iso 27001, soc 2, gdpr, cost optimization, mentoring, cross-functional collaboration, stakeholder management, google cloud professional cloud architect