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Description: Become part of our team as a Helpdesk Senior Associate, providing expert IT Service Desk support and guidance to end-users. You will handle troubleshooting, system onboarding, and process improvements. Ideal for candidates with strong German and English communication skills, customer service expertise, and experience in IT support environments. Skills: it service desk support, troubleshooting, windows 10, macos, ios, android, customer service, communication skills, google suite, microsoft environment, team collaboration, stakeholder engagement, it onboarding, process improvement, integration