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Description: Become part of our team as a Helpdesk Associate-L1 Technical, providing L1 technical guidance for problem identification, prioritisation, and resolution via phone, email, and chat. You will act as a liaison between customers and departments, requiring strong communication skills and experience in international calling. Ideal for graduates with customer service expertise. Skills: ms windows troubleshooting, customer service, pc hardware support, internet explorer support, ms office, international calling, cots applications support, reading comprehension, shift work adaptability