Birlasoft—Infor CSI Functional Consultant

Job description

Description: Area(s) of responsibility - Lead requirement gathering workshops, analyze business processes, and translate customer requirements into Infor CSI functional solutions aligned with industry best practices. - Configure and implement Infor CSI modules across Manufacturing, Supply Chain, Procurement, Sales, Service, Inventory, Planning, and Finance functions. - Perform business process mapping, fit-gap analysis, and recommend process improvements to optimize operational efficiency and system utilization. - Facilitate Conference Room Pilots (CRP), prototype demonstrations, user acceptance testing (UAT), and stakeholder sign-offs throughout the project lifecycle. - Develop functional design documents, configuration specifications, process flows, test scripts, training materials, and end-user documentation. - Collaborate with technical teams for integrations, reports, extensions, workflows, and data migration activities, ensuring alignment with business requirements. - Support data migration strategy, master data validation, issue resolution, go-live preparation, hypercare, and post-implementation support activities. - Provide domain expertise in manufacturing environments and contribute to solution design, continuous improvement initiatives, cloud upgrades, and digital transformation programs.