Mahindra & Mahindra—Assistant Cluster Manager

Job description

Description: Responsibilities & Key Deliverables Job Summary: Responsible for achieving sales targets of Used tractors /exchanged tractor and increasing exchange share within an assigned territory / dealers by developing brokers/customers relationships, identifying new business opportunities, managing existing accounts, and implementing effective sales strategies. Key Responsibilities: - Develop and execute sales plans for the assigned territory / dealerships. - Achieve monthly, quarterly, and annual sales targets in Used tractors /exchanged tractor - Identify and acquire new brokers/ customers and business opportunities. - Maintain strong relationships with existing brokers/ customers and key accounts. - Conduct regular brokers/ customer visits and understand their requirements. - Monitor competitors, market trends, pricing, and brokers/customer activity. - Prepare sales forecasts, reports, and territory performance analyses. - Coordinate with marketing team for digital leads and their follow ups. - Manage dealers, and their exchange related manpower like mechanics, exchange managers where applicable. - Ensure timely collection of payments and manage outstanding receivables. - Resolve brokers/ customer complaints and ensure high customer satisfaction. - Working on CRM. - Identify opportunities to expand product/brand distribution and market penetration. - Ensure compliance with company policies and sales procedures. Qualifications - Bachelor's degree in Agricultural engineering with MBA (preferred) in marketing management General Requirements - Typically 2–5+ years of sales experience, depending on the industry. - Strong communication, negotiation, and presentation skills. - Ability to build and maintain customer relationships. - Good analytical and problem-solving skills. - Target-oriented and capable of working independently. - Willingness to travel within the assigned territory. - Knowledge of CRM systems and MS Office/Excel is usually preferred.