Mahindra & Mahindra—Key Account Manager

Job description

Description: Responsibilities & Key Deliverables To manage good relationship with KAM customers.to identify and deal with strategic/KAM customers.End to end resolution of existing customer issues and Retaining them.Improving Share of business with customers and improving overall revenue for the company.Improving customer engagement with various activities - Pre sales to post sales.to Ensure presence of MTB Products in consideration set of these KAM customers in all their deals.to work with KAM customers to Ensure good experience in the entire sales Process.Build a good network with all KAM customers in the region.to work out better schemes with financiers for KAM customers.to act as an interface between the Product development / Marketing team and the end customers.to help in improving capability of the team and to monitor their performance Preferred Industries Education Qualification MBA; Bachelor of Engineering General Experience BE - 8 yrs, BE MBA -6 -8 yrs Critical Experience System Generated Core Skills Consumer Focus Product Knowledge & Application Sales Planning Interpersonal Skills System Generated Secondary Skills Financial Management Market Intelligence Territory Coverage Optimization