Standard Chartered—Director - Performance Management

Job description

Description: Job Summary • Lead the delivery of transparent performance reporting and insight across the transformation portfolio. • Portfolio Performance Insight • Data & Analytics Key Responsibilities Strategy • Lead the team tasked with delivery of the central analytics service. • Implement the portfolio data and insight approach. • Coordinate Group-wide reporting and dashboards. • Support assessment of strategic performance. Business • Oversee production of portfolio reporting and insight. • Respond to senior management reporting requirements. • Partner with portfolio stakeholders to improve data quality and insight. • Support enhancement of reporting platforms and tools. Risk Management • Promote adherence to Group Security, Risk and Audit policies. • Maintain awareness of material reporting, data and governance risks. • Escalate significant risks and control weaknesses. • Coordinate identification and monitoring of performance-reporting risks. • Support implementation of controls and mitigation actions. • Monitor material data and reporting issues. • Escalate significant weaknesses or exceptions. • Support remediation with relevant stakeholders. People and Talent • Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Set the appropriate tone and expectations for the team and work in collaboration with risk and control partners. • Lead and support a change in mindset, building a culture of client centricity, agility and accountability through standardised metrics and measurement, ensuring everyone in the Bank is a driver and owner of client outcomes. • Set effective metrics and standards, communicate them transparently to team members, provide feedback and reward employees accordingly. Set the appropriate tone and expectations for the wider team. • Employ, engage and retain high-quality people, with succession planning for critical roles. • Ensure team structure and capacity are reviewed to enable delivery of client outcomes. • Ensure ongoing training and development; ensure direct reports are suitably skilled and qualified for their roles and have effective supervision in place to mitigate risk. • Set and monitor job descriptions and objectives for direct reports, and provide feedback and rewards in line with performance against those responsibilities and objectives. • Create a motivational and challenging environment for staff that is conducive to creativity and performance, with customer centricity in mind. Governance and Regulatory Conduct • Support Quarterly Reviews and portfolio review forums. • Prepare performance materials for governance forums. • Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for maintaining the highest standards of ethics and conduct. • Contribute to the outcomes in the Bank’s Conduct Principles. • Identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders • Transformation Performance Management leadership • GTOC delegates and BPMs • Transformation and Portfolio Leads • Finance, Risk and governance partners • GIMPD Leadership Team • GBS Leadership • Clarity and ADO Product Owners Skills and Experience Must-have Skills • Project Management • Change Management • Portfolio Management & Analytics Other Skills • Finance & Cost Management • Action Oriented • Collaborates • Strategic Mindset Motivations • Energised by turning complex portfolio data into clear insight that improves senior decision-making. • Motivated by building trusted, scalable reporting and analytics services that create transparency across enterprise transformation. • Driven by improving data quality, challenging weak performance narratives and helping stakeholders focus on outcomes, risk and value. Qualifications • Strong understanding of change delivery, portfolio reporting and financial management. • Experience working with senior transformation stakeholders. • Expert in analytics and data management. • Experience with Clarity and/or ADO. • Experience across Waterfall and Agile delivery. • Strong analytical, communication and prioritisation skills. • Strong experience in portfolio reporting, analytics or transformation performance management. • Experience supporting large-scale transformation portfolios. • Strong numerical, analytical and insight-generation capability. • No mandatory certification required. Relevant experience in portfolio analytics, transformation reporting, data management or change delivery is more important than a specific qualification. • Strong written and spoken English required. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: - Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do - Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well - Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. - Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. - Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. - Flexible working options based around home and office locations, with flexible working patterns. - Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits - A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. - Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.