EXL—Assistant Manager

Job description

Description: - Sound knowledge of Basic Accounts and Finance - Sound knowledge of O2C Cycle –Accounts Receivables and Cash Applications - Understanding of Insurance Products and Insurance Finance - Excellent understanding of UK Insurance domain including Bureau and Non-Bureau Market Requirements: - Commerce Graduate with 3 to 5 years of experience [Insurance Domain + BPO] - 3+ years of prior experience in OTC and exceptions handling will be an added advantage - Good communication & business writing skills. Ability to liaison with multiple departments/stakeholders - Create a high performing culture; planning, organizing and prioritizing all work activities to achieve department and team goals and objectives - Managing client expectation on key deliverable - Highly adaptable and flexible - Excellent writing and verbal communication Responsibilities: The primary responsibilities of this role include – - Ensure adherence to Company Policies and Procedures - Manage Cash Application - Validations and execution of transactions with accuracy and timeliness - QC - Review of transactions with accuracy and timeliness to share structured and timely feedback to team members - Reporting – Reporting of day-to-day transactions and activities / weekly team performance and month end deliverables - Thorough understanding of Insurance documents for query resolution - Handling month end closing activities for Account Receivables - Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions - Analyze and research on open queries assigned as per designated portfolio - External and Internal Stakeholder management - Ensure the assigned task completion in accordance with the SLA and company standards