Kotak Mahindra Bank—Relationship Manager-LAP-Loan Against Property-Sales

Job description

Description: As a Relationship Manager in the LAP Sales department, you will play a crucial role in driving the bank's LAP business. Your primary focus will be on acquiring new customers, cross-selling bank products, and ensuring customer satisfaction. You will be expected to work closely with the bank's relationship teams to deliver an exceptional customer experience. Requirements: - Bachelor's degree in Business, Finance, or a related field. - Minimum 2 years of experience in sales or relationship management, preferably in the banking industry. - Strong communication and interpersonal skills. - Ability to build rapport and establish trust with customers. - Excellent customer service orientation. - Proficiency in using MS Office and CRM software. - Analytical skills to interpret financial data and market trends. - Self-motivated and results-driven approach. - Strong work ethic and attention to detail. - Willingness to travel for business purposes. Responsibilities: - Build and maintain strong relationships with customers to understand their financial needs and goals. - Achieve and exceed sales targets for LAP products. - Cross-sell other bank products and services to existing customers. - Provide excellent customer service and ensure a positive customer experience. - Stay updated on market trends and competitor offerings to offer tailored solutions. - Collaborate with internal teams to streamline the loan application process. - Conduct thorough financial assessments of customers' loan applications. - Maintain accurate records and documentation for all loan transactions. - Ensure compliance with all relevant regulations and policies. - Attend training sessions and workshops to enhance professional skills.