Deloitte—Assistant Manager | Workday Operate | Bengaluru | Human Capital as a Service/ Operate

Job description

Description: Sr D&T Analyst, HCM Core Position Title Sr D&T Analyst - HR Function/Group Digital & Technology, HR Role Reports to D&T Manager Job Overview This role is expected to demonstrate high proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. You’ll work collaboratively across teams to provide recommendations on aligning technical solutions to business opportunities. Job Responsibilities • Lead Analyst resource for global HR system process, data and technology projects • Day to day operational support of HR systems and ensure system health and sustainability • Utilize Workday HCM functional expertise to troubleshoot issues and identify solutions (business process configuration, complex calculated fields, integrations, EIB(s), security, etc.) • Lead Consultant for global HR systems, data, and processes - identify and articulate process impacts on technology/data and potential constraints • Partner with business to define functional requirements – including data, configuration and integration needs – and translate into recommendations and technical specifications • Partner with business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality  • Successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization • Responsible for quality assurance, creation of test scripts, testing execution, and ensuring user acceptance for system solutions • Develop technical documentation supporting system or processes changes • Communicate system or process changes to users with varying technical knowledge • Advocate and influence HR solutions and inform on new trends and technologies Education & Experience • Bachelor’s degree in CIS (Computer Information Systems) or MIS (Management Information Systems) preferred • Minimum years of related experience required: 7+ supporting/delivering complex IT solutions • Preferred years of related experience: 9+ supporting/delivering complex IT solutions Specific Job Experience or Skills Needed • 5 years of experience configuring, solutioning and supporting Workday HCM Core required • Experience working on a project team for a complex, global system implementation • Ability to work with contractors and 3rd party vendors to ensure a quality result on projects and enhancements • Ability to gather and translate business requirements into specifications • Demonstrated ability to analyze, design, configure and support data, processes and technology • Experience supporting stabilization and ongoing production support of technical solutions • Proven ability to manage multiple tasks/activities and prioritize appropriately • Well-developed interpersonal and communication skills with technical and business partners at all levels • Demonstrated ability to work independently as well as in a collaborative team environment • Experience working in a global company Competencies/Behaviors required for job • Excellent interpersonal skills with a high degree of tact and diplomacy • Be able to effectively work with ambiguity • High learning agility • Be able to define business requirements and collaborate across global teams • Problem solver and work with minimal guidance • Highly organized individual with a process improvement and client service mindset • Proven ability to work successfully with global, cross-functional project teams and translate complex business analysis into actionable recommendations through to implementation • Ability to train, guide and mentor others • Results oriented with a track record of accomplishments and ability to problem solve and overcome challenges • High integrity, sound judgment and discretion regarding confidential information • Ability to think critically, proactively, and manage multiple priorities • High initiative and passion for improving business systems and processes