Deloitte—T&T| Customer| S&S| Salesforce| Analyst| Bangalore

Job description

Description: T&T| Customer| S&S| Salesforce| Analyst| Bangalore • Job requisition ID : 109348 • Location: Bengaluru • Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Your work profile As an Analyst in our Consulting team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll: - Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards - Develop solution using Salesforce configure and customization features. - Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership - Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function - Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences - Applies awareness of global trends to address client needs and enhance recommendations - Understands the impact of emerging technologies on relevant functions and processes Key skills required: - Prior experience in Salesforce mandatorily. - Extensive experience in solution design, client management, client demo, conducting design & development workshops - Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology - Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds. - Knowledge on Heroku and e-commerce will be a plus. - Ability to understand requirements and prepare effort estimates and overall system design. - Should have managed clients and lead a multi member team on the last few projects. - Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. - Aware of implementation best practices on Force.com platform and Salesforce. - Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc. - Handling a team and also responsible for client deliverables. Desired Qualifications: - 3 to 5 years of relevant experience in management or consulting oriented environment. - At least 1-2 end to end SFDC implementation experience in India or globally - Graduate degree (Science or Engineering) from premier institutes