Deloitte—T&T| Customer| S&S| Consultant | Salesforce Agentforce | Bengaluru

Job description

Description: T&T| Customer| S&S| Consultant | Salesforce Agentforce | Bengaluru • Job requisition ID : 101480 • Location: Bengaluru • Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Your work profile - Should have good understanding of Salesforce features like lightning (LWC/AURA/LDS), integration, design frameworks, DevOps – CI / CD processes, Release management - 5+ years of Salesforce development experience and hands-on expertise in building AI-powered agent solutions using Salesforce Agentforce - The ideal candidate will be responsible for designing, developing, and implementing intelligent agents, automations, and integrations that enhance customer and employee experiences. - Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function Key skills required: - Design and develop AI-powered Agentforce solutions on the Salesforce platform. - Configure and customize Agentforce agents, topics, actions, and workflows. - Develop scalable solutions using Apex, Lightning Web Components (LWC), Flows, and APIs. - Integrate Salesforce with external applications and enterprise systems. - Collaborate with business stakeholders to understand requirements and translate them into technical solutions. - Support testing, deployment, troubleshooting, and production support activities. - Ensure adherence to Salesforce security, governance, and best practices. Responsibilities: - Design, develop, and implement Agentforce solutions. - Build and customize Salesforce applications using Apex, LWC, and Flows. - Integrate Salesforce with external systems and APIs. - Gather business requirements and translate them into scalable solutions. - Support testing, deployment, enhancements, and production issues. Desired Qualifications: - - 3+ years of Salesforce development experience. - Hands-on experience with Agentforce implementation and customization. - Strong understanding of Salesforce platform architecture and best practices. - Graduate degree (Science or Engineering) from premier institutes - -