WNS Global Services—REF112512J-Group Manager - Record to Report- Operations- Gurgaon (WFO Only)

Job description

Description: WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description - To perform GL Accounting & Management Reporting activities including preparation of journal entries, intercompany accounting, reconciliations, reporting, P&L analysis, and other industry-specific activities. - Periodic reporting of performance metrics and dashboards to management within stipulated timelines and defined quality standards. - Monitoring and review of activities to ensure no SLA/KPI is missed. - Create and deploy internal controls across sub-processes. - Identify pain areas within the process and develop action plans for smooth functioning of the process. Key Accountabilities - Meet key performance indicators as set by leaders and clients. - Manage own deliverables vis-à-vis team deliverables and ensure all SLAs are met. - Ability to acquire business knowledge, perform process deep dives, and identify improvement opportunities. - Adherence to defined quality standards across processes. - Drive continuous process improvements. - Ensure internal review mechanisms are in place to detect errors and implement necessary controls. - Meet customer expectations and manage client relationships. - Monitor team errors, identify root causes, and implement action plans to mitigate errors and risks. - Ensure all SOPs are reviewed, updated, and signed off by the client annually or whenever any major change occurs. - Review activities as per defined guidelines. - Ensure the team is fully trained and tested to perform activities and meet SLAs/KPIs. - Conduct performance appraisals and provide counseling for improvement. - Manage attrition and people-related matters as required. Qualifications Knowledge/Qualifications/Competency: - Commerce Graduate / MBA (Finance) / ICWA / CA Inter. - Knowledge of MS Office (Excel, Word, and PowerPoint). - Good team handling experience managing 30+ FTEs. - Strong expertise in SAP and BlackLine. - Comfortable working in US shift and flexible to work in any shift as per business requirements. - Job Location: Gurgaon. - Work from Office (WFO) only. Knowledge/Qualifications/ Competency: Commerce Graduate/MBA finance/ICWA/CA Inter Knowledge of MS office (Excel, Word, and Power point)