Amazon—Quality Auditor, Quality Team

Job description

Description: We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training. Key job responsibilities - Conduct quality audits on individual workflows and units delivered by Data Associates - Coach and calibrate Data Associates co-located at your site to improve performance - Provide detailed insights on Data Associate-level quality and identify root causes of issues - Perform manual reviews to validate automated quality measurement systems - Document and report quality findings accurately and efficiently - Perform audits to support deep dives and escalations as needed - Maintain strict compliance with quality standards and procedures - Work closely with Quality Audit Managers to improve processes and implement best practices - Contribute to continuous improvement initiatives within the quality assurance team Requirements: - C1+ or equivalent fluency in English language - Good working knowledge (B1+) in both spoken and written English - Experience in Machine Learning/Data Labeling operations - Demonstrated analytical and problem-solving skills, and attention to detail - Effective communication skills in Business English - Experience with quality management tools and systems - Ability to work in strict compliance with internal guidelines - Understanding of data annotation and quality metrics - Hands-on experience in Excel and data analysis tools Ability to work effectively in a team environment. - Experience working with speech and text language data in multiple languages - Prior experience in a quality assurance role within the tech industry - Familiarity with AI and machine learning concepts Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.