← All job notifications
View original posting on EXL's career site ↗
EXL—CX Trainer
Gurugram, Haryana, India3-6 yrs experienceNon-TechFull-timePosted 21 Sept 2026
This link goes straight to EXL’s own careers page. No account, no fee, and we never collect your resume.
Job description
Description: Description for Internal Candidates - Ensure that the process transactions are processed as per Desk Top procedures with customer centricity - Ensure that the assigned targets in accordance with SLA are met - Ensure that the quality of the transactions is in compliance with predefined parameters - Provide the relevant process reports on a daily basis - Ensure adherence to established attendance schedules - Ensure adherence to Company Policies and Procedures Requirements: Qualifications for Internal Candidates - Ensure that the process transactions are processed as per Desk Top procedures with customer centricity - Ensure that the assigned targets in accordance with SLA are met - Ensure that the quality of the transactions is in compliance with predefined parameters - Provide the relevant process reports on a daily basis - Ensure adherence to established attendance schedules - Ensure adherence to Company Policies and Procedures Responsibilities: Responsibilities for Internal Candidates - Ensure that the process transactions are processed as per Desk Top procedures with customer centricity - Ensure that the assigned targets in accordance with SLA are met - Ensure that the quality of the transactions is in compliance with predefined parameters - Provide the relevant process reports on a daily basis - Ensure adherence to established attendance schedules - Ensure adherence to Company Policies and Procedures