JPMorgan Chase—Controls Manager - Vice President

Job description

Description: Lead WLS control governance and change risk; manage SME team to strengthen compliance, KRIs, reporting, and risk culture. You are a strategic thinker passionate about driving solutions in Control Management. You have found the right team. As a VP Control Manager for Wholesale Lending Services, you will spend each day defining, refining and delivering set goals for our firm. You will also build project plans based on the business cases; monitor project progress and establish SLAs for the project closure and possess a curious mind that prefers to go deep to understand details. You will have the opportunity to manage a group of senior independent contributors while working alongside them as a an independent contributor to the team’s success. Job Responsibilities • Manage a team of SME Control Program Managers, including performance management and talent development. • Coach and develop the team while acting as a hybrid individual contributor and people manager. • Lead complex projects and guide the team to deliver on control initiatives. • Direct and oversee execution of control projects and programs, ensuring timely closure of action items and conditions from Change Governance and initiative processes. • Collaborate with Line of Business (LoB) Control Managers and cross-functional groups to resolve risk and control issues. • Lead Change Risk Governance and assessments for new business initiatives, product/service changes, and legal/regulatory changes. • Identify gaps and weaknesses in the control environment and develop and implement risk mitigation strategies. • Implement change management protocols and assess risk for obligations, policies, procedures, and process changes. • Monitor compliance with regulations, policies, and procedures to manage operational and regulatory risk exposure and maintain awareness of significant risk and control issues integrated into project efforts. • Deliver accurate status updates and risk reporting for governance forums, and drive a proactive risk culture through training and standards. Required qualifications, capabilities and skills • People Management experience of at least 6 years. • Bachelor's Degree with at least 12 years relevant Banking and Financial Services experience. • Experienced in consulting with project stakeholders, including facilitating compromises and resolving conflicting requirements. • Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships. • Experience end to end risk management life cycle including: Knowledge of Risk Management Tools; Performing risk assessments; Risk Reporting and Dashboarding. • Good project/program management experience in operations environment. • Ability to operate effectively in a dynamic environment with tight deadlines, and prioritize one’s own work to achieve them. • Flexibility to work global hours. Preferred qualifications, capabilities and skills • Knowledge of investment banking products including Loans is preferred. • Knowledge of change management & Change Risk Assessment is essential . • Hold risk certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM . • Have experience managing large location strategy initiatives or programs. • Have experience managing people and process elements, ideally a business project manager who understands human change elements implicit in project delivery.