IDFC FIRST Bank—Sales Manager-Car Loans

Job description

Description: Job Requirements About the Role The Sales Manager – Car Loans is responsible for acquiring new customers for car loans across designated branches throughout India. This role involves direct customer interaction, promoting car loan products, and ensuring high-quality service delivery. The role holder will analyze customer needs, ensure compliance with internal and external guidelines, and contribute to the bank’s growth by driving disbursals and maintaining portfolio quality. The position also supports digital enablement and automation initiatives to enhance customer experience and operational efficiency. Key Responsibilities Primary Responsibilities - Acquire car loan customers within the identified segment and catchment area. - Meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs. - Provide regular feedback to Relationship Managers on customer requirements and business opportunities. - Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization. - Maintain strict compliance with internal policies and external regulatory guidelines. - Ensure high-quality sourcing in line with the bank’s credit and operational policies. Secondary Responsibilities - Foster a team environment focused on automation and digital enablement to meet customer needs effectively. - Drive initiatives aligned with the bank’s rapid growth targets. What We Are Looking For Education - Graduate in any discipline. - Postgraduate qualification is preferred. Experience - 0 to 2 years of relevant experience in sales, preferably in car loans or retail lending. Skills and Attributes - Excellent verbal and written communication skills in English are essential. - Customer-centric approach with a focus on service excellence. - Ability to analyze customer needs and identify business opportunities. - Knowledge of car loan products and banking operations. - Commitment to compliance and operational discipline. - Adaptability to work in a fast-paced, target-driven environment. - Familiarity with digital banking tools and automation practices. Skills: sales funnel management, crm utilization, personal branding, problem solving, customer requirements analysis, learning agility, financial analysis, customer acquisition strategy, client retention, sales force automation, retail banking, regulatory compliance, client engagement, customer acquisition, developing people, relationship building, loan origination, lead generation, communication & influence, negotiation skills, sales target, sales target tracking & reporting, digital literacy