Capgemini—ManageEngine Monitoring Tool Administrator

Job description

Description: Your RoleDesign, implement, administer, and optimize ManageEngine monitoring solutions across enterprise environments.Deploy, configure, maintain, and enhance ManageEngine OpManager, Applications Manager, and Network Configuration Manager (NCM) platforms to ensure proactive monitoring and high availability of IT infrastructure.Configure monitoring policies, thresholds, alerts, escalation workflows, and notification mechanisms for network, server, application, database, and infrastructure monitoring.Manage event monitoring, alert correlation, incident response, and root cause analysis to minimize service disruptions and improve overall system health.Administer network configuration management activities including configuration backups, compliance auditing, change tracking, version control, and governance using NCM.Integrate ManageEngine tools with ITSM and ticketing platforms, develop automation workflows, and implement script-based solutions using PowerShell or Python to streamline operational processes.Your Profile4 to 6 years of experience administering and supporting enterprise monitoring platforms, with strong expertise in ManageEngine solutions.Hands-on experience with ManageEngine OpManager, Applications Manager, and Network Configuration Manager (NCM).Proven experience in monitoring network devices, servers, applications, databases, and enterprise infrastructure environments.Strong knowledge of monitoring configuration, threshold management, alerting frameworks, event correlation, and incident management processes.Experience in performance monitoring, trend analysis, capacity planning, and infrastructure health assessment.Proficiency in PowerShell and Python scripting for automation and operational efficiency improvements.What You Will Love Working at CapgeminiWork on enterprise-scale monitoring and observability environments supporting critical business applications and infrastructure.Expand your expertise in ManageEngine technologies, automation frameworks, API integrations, and infrastructure monitoring solutions.Gain exposure to advanced monitoring, configuration management, performance optimization, and operational excellence initiatives.Clear career progression opportunities across platform administration, monitoring engineering, automation, and infrastructure architecture domains.Collaborate with global teams and contribute to high-impact projects that improve service reliability, visibility, and operational efficiency.Thrive in a diverse, inclusive, and collaborative workplace that encourages innovation, continuous learning, and professional growth.