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Description: We are expanding our team: As a Helpdesk Senior Associate-ITSM, you will deliver exceptional IT service desk support and guidance to end-users, ensuring prompt issue escalation and IT onboarding. Ideal candidates possess strong troubleshooting skills and thrive in a collaborative, global team environment. Skills: it service desk support, troubleshooting, customer service, windows 10, macos, ios, android, google suite, microsoft environment, system testing, process improvement, it onboarding, stakeholder engagement, teamwork, bug finding, resolution, it business tools