Accenture—Network Operations Advisor

Job description

Description: Project Role : Network Operations Advisor Project Role Description : Utilize industry/domain experience to deliver business value to clients. Implement and stabilize client network processes, maximize client operations, or uncover opportunities to reduce costs, increase revenue, improve customer satisfaction and optimize business processes. Develop industry expertise or standard network frameworks (e.g. e-TOM) to improve client business functions like network planning and operations, order management, provisioning, test and install and service assurance etc. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Network Operations Advisor, a typical day involves leveraging extensive industry and domain knowledge to enhance client network environments. This role focuses on implementing and stabilizing network processes to ensure smooth operations and uncovering opportunities that drive cost efficiency, revenue growth, and improved customer satisfaction. The position requires continuous evaluation and optimization of business processes related to network planning, order management, provisioning, installation, and service assurance. Collaboration with various stakeholders to align network frameworks with client objectives is a key aspect of daily activities, ensuring that client operations are both effective and resilient. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead initiatives to identify and implement process improvements that enhance network operations and client satisfaction. - Mentor and support junior team members to foster professional growth and ensure knowledge transfer. - Coordinate cross-functional efforts to align network strategies with overall business goals. - Monitor and evaluate network performance metrics to proactively address potential issues and optimize service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Strong understanding of network architecture, protocols, and security principles. - Experience with network monitoring and management tools to ensure operational stability. - Ability to analyze complex network issues and develop effective solutions. - Familiarity with industry-standard network frameworks and best practices. - Excellent communication skills to facilitate collaboration across diverse teams. Additional Information: - The candidate should have minimum 7.5 years of experience in Network Infrastructures. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.