EXL—Executive

Job description

Description: Job Description: • Time management skills • Knowledge of ERP Software (GP) • Proficient in MS Word, MS Outlook, MS Access & MS Excel • Proficient verbal & written communication • Excellent Customer Service Skills • Ability to prioritize & multi-task. • Exhibits meticulous attention to detail. • Excellent problem solving & analytical skills. • Team player (Working in Dept. with a staff of 16) • Ability to learn quickly. • Processing of all kinds of PO's and Discrepancies received from client. • Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis. • Discrepancy Handling -Research & resolve outstanding vendor discrepancies. • Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs • Recognize and escalate urgent/sensitive issues to Manager. • Perform Vendor Reconciliations • Completed additional tasks as assigned. • Ensure SLA target is achieved. • Train new staff on all the process and related software/applications • Eliminate nonvalue additions in the process. Data entry and capture within Procure to Pay process Requirements: B. Com or any commerce graduate Responsibilities: Job Description: • Time management skills • Knowledge of ERP Software (GP) • Proficient in MS Word, MS Outlook, MS Access & MS Excel • Proficient verbal & written communication • Excellent Customer Service Skills • Ability to prioritize & multi-task. • Exhibits meticulous attention to detail. • Excellent problem solving & analytical skills. • Team player (Working in Dept. with a staff of 16) • Ability to learn quickly. • Processing of all kinds of PO's and Discrepancies received from client. • Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis. • Discrepancy Handling -Research & resolve outstanding vendor discrepancies. • Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs • Recognize and escalate urgent/sensitive issues to Manager. • Perform Vendor Reconciliations • Completed additional tasks as assigned. • Ensure SLA target is achieved. • Train new staff on all the process and related software/applications • Eliminate nonvalue additions in the process. Data entry and capture within Procure to Pay processng Issue Resolution