Sutherland—Associate - Account Management

Job description

Description: Company Description: About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description: Role & responsibilities - Conduct investigations and reviews related to financial crime, fraud, sanctions, anti-money laundering (AML) and compliance-related activities. - Analyze customer transactions, alerts and account activities to identify potential fraud and financial crime risks. - Perform due diligence reviews and risk assessments in accordance with regulatory requirements and internal policies. - Identify, escalate and document suspicious activities for further investigation and reporting. - Support fraud prevention initiatives by identifying emerging risks, trends and control gaps. Qualifications: Preferred candidate profile - Bachelor's degree in Finance, Commerce, Business Administration, Economics, Law, Risk Management or a related field. (This role is not suited for candidates from a technical background) - Relevant experience in Financial Crime Compliance, AML, KYC, Fraud Risk Management, Regulatory Compliance or Financial Services Operations. - Strong understanding of financial crime risks, fraud typologies, and regulatory frameworks. Excellent written and verbal communication skills. - Comfortable with US shifts. Additional Information: “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”