Microsoft—Director Services Account Executive

Job description

Description: Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. SCT sellers serve as the strategic bridge between Services Acceleration, Frontier Co, regional sales teams, and priority industry motions. Speacilist sellers within SCT bring high levels of workload or domain expertise into transformational services led opportunities. As a Strategic Consulting Executive, in India, you will operate as a senior individual contributor at the heart of industry-led transformation and custom deal-making, engaging C-Suite stakeholders, selling transformation, and applying deep industry and business acumen through a consultative selling approach to drive measurable business outcomes. Industry Strategic Consulting sellers focus on Microsoft’s priority industries, bringing industry-specific expertise, market insight, and transformation patterns to shape high-value customer opportunities. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities This role serves as a senior strategic services sales leader who drives cloud, AI, consulting, and support revenue growth by building executive relationships, shaping customer transformation strategies, leading complex negotiations, and orchestrating Microsoft teams to deliver business outcomes and long-term customer success. Drive Strategic Cloud, AI, and Services Growth Lead complex consulting, cloud, AI, security, and Unified support opportunities from qualification through close, expanding customer investment through renewals, multi-year agreements, upselling, and new business acquisition while accelerating Microsoft market share. Lead Executive Customer Relationships & Business Strategy Build trusted relationships with C-suite and board-level stakeholders, articulate business value and ROI, influence customer transformation strategies, and position Microsoft solutions against competitors to drive long-term business outcomes. Orchestrate Complex Sales Execution & Deal Leadership Coordinate cross-functional account, consulting, customer success, pursuit, delivery, and partner teams to develop account strategies, manage forecasting, execute close plans, negotiate contracts, mitigate risks, and ensure successful deal closure and delivery handoff. Shape Account Vision & Industry Thought Leadership Lead strategic planning across priority accounts, identify cloud and AI transformation opportunities, provide industry expertise, mentor peers, influence go-to-market strategies, and drive customer success through proactive relationship management and continuous business growth planning. Qualifications Required/minimum qualifications Bachelor's Degree AND 12+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Business, Information Technology (IT), or related field AND 15+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.